Privacy Policy

Effective Date: 19th December, 2024

This Privacy Policy explains how Senior Brother ("we," "our," or "us") collects, uses, and protects the information of users ("you" or "your") when you use our platform to hire service providers. By using the app, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other registration details.
• Profile Information: Information you provide to customize your user profile, such as location and preferences.
• Transaction Information: Details of services requested, payments made, and communications with service providers.
• Technical Information: IP address, device type, operating system, and usage data to improve app functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and maintain the app’s functionality and features.
• To connect users with service providers and facilitate communication.
• To process payments and provide transaction support.
• To analyze usage patterns and improve app performance.
• To send updates, notifications, and promotional materials (with your consent).

3. Information Sharing

We do not sell your personal information. We may share information in the following situations:

• With service providers to facilitate the requested services.
• With third-party payment processors to handle transactions securely.
• To comply with legal obligations or respond to lawful requests from authorities.
• To protect the rights, safety, or property of our users, service providers, or the public.

4. Data Security

We use industry-standard security measures to protect your data. While we strive to ensure the security of your information, no system is completely secure. Users are encouraged to safeguard their login credentials and report any unauthorized access immediately.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we have about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal requirements.
• Opt-out: Opt-out of receiving promotional communications.

6. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the app after changes are posted indicates your acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Phone: 07045497898

Thank you for using Senior Brother. Your trust is important to us, and we are committed to protecting your privacy.